Absolutely! Please contact us to request your delivery to be upgraded for an added fee and our support team will do their best to accommodate.

Furniture and oversized items may take up to 4 weeks to ship from the confirmed “in-stock” date and will be delivered via a 3rd party freight carrier. Once the item has shipped, you will receive an email with a link to track your orders shipment. The 3rd party carrier should call you to schedule a delivery time that works best for you. You can always request to change the time/day of delivery to fit your schedule’s needs.

Shipments will be delivered via a Threshold service meaning it will be delivered to your doorstep, or to the nearest dry place at your home. You may request to upgrade your delivery to White Glove for an added fee.

We ship to the 48 continental United States. We do not ship to Hawaii, Alaska, or internationally at this time.  

Please allow a couple of days from when your item receives tracking to expect to see movement on your package. Our carriers have scheduled pickup days each week so in these instances, your package is likely waiting in our warehouse for the carrier to pick it up and be on its way!

If you do not see movement with your tracking within a week, please feel free to reach out to us and we will contact the carrier to take a look into your order further. 

Our 3rd party carrier should call you to schedule a delivery time that works best for you a few days prior to delivery. You can always request to change the time/day of delivery to fit your schedule’s needs.

If you are concerned with scheduling a time for delivery, or need proof of insurance, and the driver has not reached out to you, you may call the carrier’s customer service line and reference your tracking number to ensure the date/time that is best for you. 

In stock orders are unable to be canceled. Please be confident on your in stock order before placing it, as we will be unable to cancel it once it has been placed. In stock orders are automatically placed through our warehouse and start processing as soon as an order is placed to ensure your product is quality checked and ready for the quickest shipping lead time possible. Halting any part of this slows down the processes in our warehouse and will make for longer general lead times. We appreciate your understanding as we are always looking for ways to improve speed and quality for every part of the ordering + shipping processes. 

If you have already placed an order and would like to add an item, please place a new order with us. If you used a discount code for the original order that has expired with use, we will honor the discount on the second order if they are placed within 24 hours. If you need to edit an item on your order, please reach out to us on support and we will cancel the item you wish to edit if it has not been queued for shipment and have you re-place and order with the item you wish to replace it with. 

Furniture + oversized items requiring freight shipment: 2-4 weeks to ship from order confirmation.

Small packages: Typically ships within 5-7 business days from order confirmation via UPS. For both shipping methods, please allow a couple of days from when your item receives tracking to expect to see movement on your package. Our carriers have scheduled pickup days each week so in these instances, your package is likely waiting in our warehouse for the carrier to pick it up and be on its way! 

If your item arrived and it is not what you through it would be, you may make a return anytime within 14 days after delivery. Returns require a 25% restocking fee that will be deducted from your total refund. You may refer to our refund policy to determine if your item is eligible for a return.